FAQ's - Al Munawara City

How we fulfill orders delivery?

Our Delivery team make sure the orders delivery to our valued customers. In Our Delivery team we have professional Bike riders.

What Payment methods we accepts?

Online Payment:

  • Visa.
  • MasterCard.
  • PayPal.

Offline Payment:

  • Cash on Delivery (COD).

How to Make, Process and Place Orders?

  1. Choose the product from the store/shop page.
  2. If you need more quantity then set the required quantity through product quantity selector. For Example: 2 or 3
  3. After setting the product quantity click “Add to cart” button. Your selected product will be added into cart section. You can also check cart product in cart page.
  4. On Cart Page You can also apply different coupons if you have otherwise you can proceed your order by clicking the “Proceed to Checkout” Button.
  5. After Clicking the “Proceed to Checkout” Button you entered in Checkout page here you will enter your billing details and payment methods details.
  6. After filling the all details in Checkout page click “Place Order” Button.
  7. Hurrah! Your order is placed and you will be received an order conformation email from our customer order support team.

Thank you for the shopping 🙂

How you can track your orders?

You can be able to track your order by clicking the link Order Tracking which is given in our website.

How to get Customer Support?

Our Customer are very valuable for us. We are available to listen your queries. You can take information and discuss any quarry about your order by contacting our customer order support team.
Email: [email protected]
Phone: 065466144

How to deal with return items?

For return items please read Return Policy page.

Does Dar Al Madinah Al Munawara City (Drug Store) also have a physical drug store?

Yes we have our physical store, we are providing our services both online and offline mode.

Our store location:

  • Hassan Bin Thabit St. (Arab Cultural Club St.) Opp. All Saffia Park, SHJ. U.A.E.

How I can change/reset my account Password if I forgot?

You can change/reset your password by clicking the forgot password link. Put registered email address our support team will send your new password on your email address.

Note: Put you valid registered email address. In case you also forgot your email address then it’s hard to recover your account.